Frequently Asked Questions

What is your shipping policy?

The FoamSource is proud to offer free shipping on orders over $299. However, please keep in mind the following, which apply to items shipped within the contiguous United States:

  • Delivery time for most of our products is 5-10 business days
  • Latex Mattresses typically ship in 3-7 business days
  • Custom Foam orders typically ship in 5-9 business days
  • Platform bed frames require 3-4 weeks, unless you have specified rush delivery (2 weeks)
  • All orders ship by Fed-Ex ground from Boulder, CO, usually 2-5 business days for delivery

 

How are items shipped?

We compress everything down to the most economical size to keep our shipping cost down. Everything is wrapped in plastic and then sealed in a corrugated box.

 

Do you ship to Alaska and Hawaii?

For orders to Alaska and Hawaii, customers should phone in their order so shipping costs can be computed fairly.

Please place these orders by calling our toll-free number: 1.800.255.0181.